Privacy and Cookies

TheSweetHearts.U.K 

We’ll always keep your data safe and secure. So you’re clued up, here’s why we need it and how we use it.

 

Navigating this page

• What type of information do you collect?

• How do you collect information?

• Why do you collect such personal information?

• How do you store, use, share and disclose your site visitors' personal information?

• How do you communicate with your site visitors?

• How do you use cookies and other tracking tools?

• How can your site visitors withdraw their consent?

• Privacy policy updates

• Questions and your contact information

Privacy and Cookies

Why do you collect such personal information?

We collect such Non-pesronal and Personal Information for the following purposes: 1. To provide and operate the Services; 2. To provide our Users with ongoing customer assistance and technical support; 3. To be able to contact our Visitors and Users with general or personalized service- reated notices and promotional messages; 4. To create aggregated statistical data and other aggregated and/or inferred Non- personal infromation, which we or our business partners may use to provide and improve our respective services; 5. To comply with any applicable laws and regulations.



What type of Information do you collect ?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the internet protocol (IP) address used to connect your computer to the internet; login; e-mail address; password; computer and connection infromation and purchase history. We may use software tools to measure and collect session infromation, including page response times, lenfth of visis to certain pages, page interaction infromation, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (incluing credit card information), comments, feedback, product reviews, recommendations and personal profile.



How do you store, use, share and disclose your site visitors' personal information?

Our company is hosted on the Wix.com platform. Wix.com provide us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com's data storage, databases and the general Wix.com applications. They store your data on secure severs behind a firewall. All direct payment gatewats offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, whch is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requrements help ensure the secure handling of credit card information by our store and its service providers.



How do you communicate with your site visitors?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your options through surveys or questionnaires, to send updates about out company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreemetn we may have with you. For these purposes we may contact you via emai, telephone, text messages, and postral email.



How do you use cookies and other tracking tools?

We use cookies and similar technologies to enable services and functionality on our site and to understand your interaction with our service.



How do you collect infromation?

When you conduct a transaction on our website, as part of the process we collect personal infromation you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.



How can your sire visitors withdraw their consent?

If you dont want us to process your data anymore, please contact us at contactus@thesweethearts.co.uk



Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarfications will take effect immediately upon their posting on website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware if what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.



Questions and your contact information

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at contactus@thesweethearts.co.uk